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Placing an Order:
All purchases must be confirmed
in writing. The customer shall confirm all reference numbers,
item descriptions, pricing and shipping information. We will
begin processing the order as soon as written confirmation
is received. Any changes to the order must be prior to shipment
of the product from the factory.
Shipping:
Shipments will be made in accordance
with the instructions received from the customer. Shipments
by air and ocean may be insured by Lincoln Equipment, Inc.
with the cost of insurance to be borne by the customer.
All shipments must be inspected
by the customer at the time of delivery for damage or loss.
All claims must be made to the carrier within 3 days of delivery.
Prices:
All prices quoted are for products FOB:
Concord, California or
F.O.B. Manufacturer. Extra costs for delivery will be added
unless otherwise quoted. Extra costs include but are not limited
to:
- Inland Freight: Transportation
from manufacturer to consolidator/port.
- Forwarding: Fee for consolidation
of merchandise, and Certificate of Origin
- Handling: Fee for courier,
and documentation
- Banking Fee: Nominal fee for
banking charges; the fee varies depending on form of payment.
- Insurance: If shipment is
insured for full value of merchandise by seller.
- Air/Ocean Freight: Fee for
transportation from consolidator/port to destination/port
- specified on proforma.
Handling Charge:
Handling charge of $3.95 is added to each order, to offset
costs associated with order processing, packaging, shipping,
returns, and exchanges.
Terms of Payment:
Lincoln's standard terms of sale are payment in
advance by wire transfer to our bank in U.S. denominated currency. Checks are
accepted only when drawn on a U.S. bank located within the United States. Checks
drawn on foreign banks or U.S. banks located outside the United States are not
accepted. We also accept the following major credit cards for payment in U.S.
denominated currency: Mastercard, Visa, American Express, and Discover.
GSA Pricing and Terms:
Federal government agencies approved for ordering Lincoln products can
place orders either directly through the GSA Advantage
Web site or by phoning us at 800-223-5450.
Taxes:
Purchases will be taxed where applicable.
Returns:
Written authorization from Lincoln
Equipment, Inc. must be given prior to any merchandise being
returned. Merchandise returned without authorization or returned to
the wrong location will be refused.
Please communicate the reason for the requested
return along with the date of purchase and invoice number
which corresponds to each item. All custom merchandise or
non-stock merchandise may not be returned. All expenses to
return authorized merchandise are the responsibility of the
buyer. All returns are subject to a 25% restocking charge
or higher if the manufacturer’s restocking charge is
higher. All returns must be in their original container and
be in new, saleable condition.
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